The Willows HOA — Access Control
Two amenities, one access-control platform — connecting the pool and gym through PDK cloud management, with individual credentials, user groups, and schedules instead of shared keypad codes.
“The transition to the new system has been incredibly smooth, and managing resident access from anywhere is a huge improvement.”
The challenge
What needed to change
The Willows HOA's pool and gym relied on separate manual keypad locks that were not synchronized. Residents shared one or two entry codes, and those codes could easily be passed along to people outside the community. Management had no centralized way to control access across both locations, and a shared code could not distinguish an authorized resident from anyone else who had learned it. The HOA needed a more accountable approach without making everyday access harder to manage.
The solution
What we delivered
Media Nexus designed and installed a ProdataKey (PDK) cloud-based access control system that brought the pool and gym together under one management account. Rather than maintaining separate locks and shared codes, property management can manage users, assign individual credentials, and organize access permissions through groups from a single interface. Schedules let the team define when each group can use the pool or gym, with separate access hours for each amenity. When residents move in, move out, or need a credential updated, management can make the change centrally instead of coordinating updates at two independent keypads.
The outcome
The result
The Willows now has one place to manage access to two of its most-used amenities. Management can update an individual resident's permissions without changing a code for the entire community, while keeping pool and gym access aligned with each facility's hours. The upgrade shifts control from a shared number that can circulate beyond the neighborhood to individually managed credentials and clearly defined access rules. For the HOA, that means a more manageable system; for residents, increased security and safety through tighter control over who can enter the pool and gym — with access tied to individual authorization, not to who knows the code.
Client review
In our client’s words.
Review originally posted on Google
We have had a great experience with Media Nexus and the installation of the PDK access control systems at our 250 unit condominium association’s pool and fitness center. The transition to the new system has been incredibly smooth, and managing resident access from anywhere is a huge improvement. The reporting features are easy to use and provide exactly the information we need. Media Nexus has also been extremely responsive and helpful whenever we’ve had questions or the occasional user error. We highly recommend Media Nexus and PDK for community associations looking for a reliable, easy-to-manage and track access control system!
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