Privacy Policy

Media Nexus Inc (“Media Nexus,” “we,” “us,” or “our”) designs and installs commercial audiovisual, security, networking, and control systems. This Privacy Policy explains how we collect, use, share, and protect information when you visit media-nexus.com (the “Site”) or contact us about our services.

This policy should be read with our Terms of Use. If you do not agree with this policy, please do not use the Site or submit information to us.

1. Who we are

Legal name: Media Nexus Inc
Location: Marietta / Atlanta, Georgia, United States
Phone: (404) 592-5240
Privacy requests: the contact form on the Site

2. Information we collect

Information you give us

We collect information you choose to provide, including when you:

• • submit the contact or consultation form
• • call or email us
• • request a quote, site visit, or support

That information may include:

• • name
• • business name and job title
• • email address
• • phone number
• • project details, facility type, and location
• • any other information you include in a message

You do not have to provide this information. If you do not, we may be unable to respond or to provide a proposal.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect:

• • IP address
• • browser type and version
• • operating system and device type
• • date and time of the visit
• • pages viewed and time on page
• • referring URL (the site you came from)
• • general location derived from IP address

We use cookies and similar technologies for this purpose, including Google Analytics. See Section 6.

We do not require an account to use the Site and do not operate a public comments system. We do not collect Social Security numbers, payment-card numbers, or bank account numbers through the Site. Please do not send that information by email or contact form. Email is not encrypted by default.

3. How we use information

We use the information above to:

• • respond to inquiries and provide quotes or service
• • operate, secure, and improve the Site
• • understand which content is useful
• • communicate about a project you requested
• • comply with law and protect our rights, users, and the public

We do not use Site information to make automated decisions that produce legal or similarly significant effects.

If we later send occasional marketing email, we will only do so where permitted and will include an unsubscribe option. We do not currently sell personal information.

4. How we share information

We may share information with:

• • employees and contractors who need it to do their jobs
• • vendors that help us run the Site or our business (for example hosting, email, form handling, and analytics such as Google)
• • professional advisers (legal, accounting) when needed
• • a buyer or successor if we sell or reorganize the business
• • government or law-enforcement officials when we reasonably believe disclosure is required or appropriate to:
  • o comply with law, a subpoena, or a valid government request
  • o enforce our Terms of Use
  • o detect or address fraud, security, or technical issues
  • o protect the rights, property, or safety of Media Nexus, our clients, or the public

Vendors are expected to use the information only to provide services to us.

We do not sell personal information and we do not share it for cross-context behavioral advertising.

5. Cookies and analytics

A cookie is a small file stored by your browser. We use cookies and similar tools to remember session information and to understand Site traffic.

Google Analytics. We use Google Analytics to see how visitors use the Site (pages viewed, approximate location, device, and similar data). Google may process this data under its own terms. Learn more at Google’s privacy policy and how Google uses data from sites that use its services. You can limit Analytics by using browser controls or Google’s opt-out tools where available.

Most browsers accept cookies by default. You can block or delete cookies in your browser settings. Some Site features may not work as intended if cookies are disabled. Disabling cookies in your browser also affects other websites you visit.

6. Retention

We keep inquiry and project-related information for as long as needed to respond, deliver work, meet legal or accounting requirements, and resolve disputes. Routine server and analytics logs are kept only as long as needed for security and Site administration, then deleted or aggregated.

7. Security

We use reasonable administrative, technical, and physical safeguards appropriate to a small business website and service firm. These include limited employee access, access training, backups, firewalls, and encrypted connections (HTTPS/TLS) on the Site.

No method of transmission or storage is completely secure. We cannot guarantee absolute security of information sent to us.

8. Your choices

You may contact us at any time to:

• • ask whether we have personal information about you
• • request access to that information
• • request a correction
• • request deletion, subject to legal or project-record needs
• • ask us not to collect additional information from you going forward (opt out of further contact)

We will need enough information to verify that we are speaking with the right person.

You can also refuse cookies in your browser, as described above.

9. Children

The Site is intended for business customers and other adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, contact us and we will delete it.

10. U.S. state privacy rights

Depending on where you live, state law may give you rights to know, access, correct, delete, or obtain a copy of personal information, and to opt out of certain sharing.

Because we do not sell personal information or share it for cross-context behavioral advertising, a “Do Not Sell or Share My Personal Information” request is generally not applicable. You may still contact us to exercise any rights that apply to you.

We will not discriminate against you for exercising privacy rights.

If your state requires a specific appeal process after we deny a request, email us and we will explain how to appeal.

11. International visitors

We are based in Georgia, United States. If you visit the Site from outside the United States, your information will be processed in the United States, where privacy laws may differ from those in your country.

12. Third-party sites

The Site may link to manufacturer, partner, or other third-party websites. Their privacy practices are their own. This policy applies only to information we collect.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Continued use of the Site after a change means you accept the revised policy. If a change is material, we will provide additional notice when required.